Frequently Asked Questions
-
UniTriTeam does not operate from a single country or offshore hub. Our team members are distributed across more than 25 countries (and growing), allowing us to match the right technical skills, cultural alignment, and budget considerations for each client. This global, multi-country model provides organizations with greater flexibility and consistency than teams concentrated in a single location.
-
We employ team members from around the world because we believe in elevating lives. Our team members have access to professional opportunities to provide for their families in ways that may not otherwise be available to them locally.
UniTriTeam members make a generous wage—usually double what the average is in their country. We also provide ongoing mentoring, training opportunities, and paid vacation and holidays.
Additionally, working with team members from around the world gives you and your organization a global perspective and a diverse and inclusive workforce.
-
Absolutely. Our people are fluent in English, and all of our team members have college degrees—many with advanced degrees. Additionally, our team members utilize Grammarly Pro, which is an online spelling and grammar tool to ensure excellent written communication.
-
No. Our team members work your preferred hours—in your time zone.
-
The duration of a UniTriTeam assignment can range from 30 days to many years, it’s up to you. Your UniTriTeam member will report to a manager within your organization as well as to us. We monitor how the relationship is working through regular (but not obtrusive) follow-ups with both the client and the UniTriTeam member. We want to make sure the arrangement is optimal and will provide training and guidance to your assistant should that be necessary. If it turns out that you’d rather be matched with another candidate, we’ll take care of the turnover process.
-
No. Your team member is on our payroll, and you will be invoiced a monthly flat fee. Think of it as a ‘lease’ arrangement. You will be leasing our top-notch talent.
-
Once we understand what you need, we’ll find several good candidates and arrange introductory meetings. We will be present in the intro meetings so we can help you select the right candidate for your workflow issues.
-
You will treat them as part of your team. Because the relationship will be remote, you can use WhatsApp, Email, or any web video system for daily communication. Additionally, all UniTriTeam members have a US phone number.
-
No. Our team members have their own professional equipment, and we supply up-to-date software to perform their assignments. We also provide ongoing professional development and skills training.
-
We ask that you give it 30 days because it is normal to go through an initial adjustment period with any new employee. However, if it simply isn’t a good fit, we will replace your team member immediately. We are happy to match you with a new UniTriTeam member, and we will handle the turnover process.
-
The monthly rate depends on the position and the client's need, i.e. whether the position is full time or part time. We can custom tailor a package that meets your needs and your budget.
-
Payment depends on the service you use. For global staff augmentation and embedded services, you pay UniTriTeam directly. We handle compensation, benefits, compliance, and regulatory requirements for the team member. The same model applies to most of our technology services.
For staff placement, the individual is hired directly by your organization. You pay the team member directly, and UniTriTeam charges a one-time fee for sourcing and placing the candidate.
-
UniTriTeam team members work directly within your environment, using only your approved systems and access protocols. They are issued client-specific credentials (including email access where appropriate) and do not store data locally or retain client data outside your systems. All team members are trained in data security, privacy, and compliance best practices, ensuring sensitive information is handled responsibly and in accordance with regulatory requirements.
-
When you’re up to your eyeballs with work, it’s perfectly normal to feel overwhelmed at the thought of hiring a virtual staff member. Relax. We are staffing experts and have helped hundreds of professionals just like you. In your first 30-minute strategy call with us, we’ll gain insights into your workflow issues and make targeted recommendations about the right support for your situation. Our team members are educated, experienced, and highly trained at solving all kinds of stressful business workflow problems quickly!